Reference, Questions and Help > Shopping Help
Payment problems
Rennhack:
Our payments are processed via "2checkout.com".
If your credit card is being rejected try the following:
1: Clear your cookies.
2: Call 2 checkout.com (1-877-294-0273), and talk to them, tell them your problem, they should be able to help.
3: The problem MAY be with your credit card company rejecting the sale, if the above two options don't work, try calling your card company and authorize the sale.
justme:
Tried to renew my membership, but get an error when I click on the button. the service will not let me even enter a credit card number. Have tried to clear cookies, no luck.
Rennhack:
I'm in outage at the moment. I'll look into it, and try to figure it out. Thank you for letting me know.
Rennhack:
Please keep reminding me until I get it resolved. It's important. (But 14 hour days makes it hard to fix at the moment.)
UncaBuffalo:
--- Quote from: justme on Oct 05, 2014, 05:36 ---Tried to renew my membership, but get an error when I click on the button. the service will not let me even enter a credit card number. Have tried to clear cookies, no luck.
--- End quote ---
Yeah, I'm in the same boat. The error reads:
An error has occurred during checkout.
Please contact the seller and reference the error code below.
ERROR CODE:PE102
:(
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