Reference, Questions and Help > Shopping Help

Payment problems

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Rennhack:
Our payments are processed via "2checkout.com".

If your credit card is being rejected try the following:
 
1: Clear your cookies.
2: Call 2 checkout.com (1-877-294-0273), and talk to them, tell them your problem, they should be able to help.
3: The problem MAY be with your credit card company rejecting the sale, if the above two options don't work, try calling your card company and authorize the sale.

justme:
Tried to renew my membership, but get an error when I click on the button.  the service will not let me even enter a credit card number. Have tried to clear cookies, no luck.

Rennhack:
I'm in outage at the moment.  I'll look into it, and try to figure it out.  Thank you for letting me know.

Rennhack:
Please keep reminding me until I get it resolved. It's important. (But 14 hour days makes it hard to fix at the moment.)

UncaBuffalo:

--- Quote from: justme on Oct 05, 2014, 05:36 ---Tried to renew my membership, but get an error when I click on the button.  the service will not let me even enter a credit card number. Have tried to clear cookies, no luck.

--- End quote ---

Yeah, I'm in the same boat.  The error reads:

An error has occurred during checkout.

Please contact the seller and reference the error code below.

ERROR CODE:PE102

:(

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