Wow, this doesn't surprise me at all. I was there from 03 to 06 and the happiest day of my life was the day i was told I was getting laid off! (aside from my daughter's being born!) That place is a nightmare! The management, very clueless, and so arrogant they refused to take the advice of good, experienced tech's! And the racial issues, very very true!! I was only happy to be there because Cincinnati and Southern Ohio are my home and where I was born and raised. I got my first house tech job when I left that place and I have never looked back. there are/were some very good tech's and very good people there and I hope some of them don't get caught up in this!