"Tell me about a time when you..."
And everyone else made a bad decision, and everything went wrong.
Had to address a safety concern
Had to interact with other departments
Took ownership of situation someone else messed up.
Had to promote improvement and positive behavior in others
Had to frequently enforce standards. How it affected you and the workers.
Had to mentor an employee that was not motivated in his roll. What were the results?
Used interpersonal skills to manage work styles and how were they received.
Had to Proactive lead project closure, problems and challenges.
You get the idea, your actual questions will be slightly different.
Address those types of questions with:
Situation or Task:
Action You Took:
Results Achieved:
They will likely ask 5 or 6 of those types of questions. I suggest having at least 12 situations written down to draw from. Go down your resume, and think about challenges you had at each job, and document them with the "Situation, Action, Result" format.
Then be ready for some easy questions like:
1. What strengths do you bring to the position?
2. What are your weaknesses?
3. What draws you to Company/Site?
4. What would your former teammates or managers say about you?
Follow-up Questions for YOU to ask THEM:
1) What challenges does this role/department/organization currently face?
2) What brought you here and what keeps you here?
3) What advice do you have for candidates in this process?
4) What are the next steps in this process?
5) Why is the position vacant?