Duke Nuker, Excellent Feedback!
I feel your pain!
The Vendor sold the program and your Company bought the program, but nobody actually used and proved the program's operability for your station, until after the purchase!

Every site has its little quirks and the canned version of program will probably not address them all. Responding to those problems is easy, but also costly! What appears to be a simple little fix may in fact become a programmer’s nightmare! Like any computer program, the more exposure it gets, the more it improves and hopefully the better the price.
Ebutle:
I would suggest you sit down with the staff, especially the TECHS and draw up a list of the procedure and tribal necessities for your station. Request a trial version of VSDS, or at least a copy of the data input windows to see what fits and where. If something doesn't fit, is it acceptable under the comment section or an attachment? If you decide it absolutely, positively needs a unique input field, rub your neck and write the check!
Another good aspect of the program is it's venue for supplying information. Anybody can be granted viewing privileges, (Read Only). As a normal course of business, paperwork supporting any project always seems to be stored in about a dozen different places, via a dozen different people. You know what I'm talking about, "Have you read the ALARA review, work order, task description"? Where are they? VSDS allows you the capability to attach everything in one nice neat package, all accessible via the computer.
The manufacture also has a nice set of dollar stats to support a purchase. From a realist perspective, I would have to say they're kind of low. Once you become familiar with the system, surveys quality will improve ten fold, a time will be...........

Is it the Best in the Industry? I don't know, but we seem to like it!
alphadude,
I'm not 100% sure if that combination would do the trick, but I'm somewhat familiar with the pricing of AutoCAD and the extra user costs!

Hope this Helps, RG!