New Quiz Software

Started by Rennhack, Feb 12, 2021, 06:03

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0 Members and 1 Guest are viewing this topic.

Rennhack

Quote from: kimberly 1 on Apr 27, 2022, 10:17
I paid for the Gold Membership. Waiting now to access the online practice test.
Thank You

Your account has been credited.

kimberly 1

When I try to log in it says my email isn't linked to this account. Not sure what to do.

Thanks

Rennhack

Quote from: kimberly 1 on Apr 28, 2022, 07:59
When I try to log in it says my email isn't linked to this account. Not sure what to do.

It usually means that you haven't registered in that software, its a different account.  None of our software is linked, you have to re-register in each.

I noticed that you DID register in the software, and paid.... maybe try logging out and back in, or maybe try a different browser. https://www.nukeworker.com/savsoftquiz

If all else fails, we can delete your account, and you can re-register.

kimberly 1


i have tried everything that I can think of.   if you want to please delete my account. i will try to reregister.

Thank You

Rennhack

Quote from: kimberly 1 on Apr 30, 2022, 10:12
i have tried everything that I can think of.   if you want to please delete my account. i will try to re-register.

Your quiz account has been deleted, let me know when you re-register, and I will re-credit your account.

kimberly 1

I reregistered my account. I will give it another try when you give me authorization please.

Thank You

Rennhack

Quote from: kimberly 1 on May 02, 2022, 11:21
I reregistered my account. I will give it another try when you give me authorization please.

Try it now.

hfetterm

Hi! I accidentally paid twice and do not have access to the quizzes! What should I do?

Rennhack

Quote from: hfetterm on May 09, 2022, 09:39
Hi! I accidentally paid twice and do not have access to the quizzes! What should I do?

One of the payments has been refunded, and your access has been granted.

egome23

I paid for a year last October wanted to take the practice DOE. my email is eddiegomez5663@gmail.com

Rennhack

Quote from: egome23 on May 16, 2022, 11:40
I paid for a year last October wanted to take the practice DOE. my email is eddiegomez5663@gmail.com

I found no payment record for "eddiegomez5663@gmail.com" in paypal.  I did find one for "gomezeddie5663@gmail.com"...

Last October you paid for 6 months. (And this April you paid for another 6 months).

Your account has been credited.

anpowers

I would like to be able to review the quizzes for studying purpose, it says denied. What can I do differently to get that access? I already paid for the software DOE exam.

Rennhack

Quote from: anpowers on May 19, 2022, 06:29
I would like to be able to review the quizzes for studying purpose, it says denied. What can I do differently to get that access? I already paid for the software DOE exam.

You registered twice, under different email addresses.  Only one has access.

FowlLife

I Completed my registration, and have the gold membership. Can I get access to take the test.

Rennhack

Quote from: FowlLife on May 31, 2022, 10:20
I Completed my registration, and have the gold membership. Can I get access to take the test.

Done.

Laken H

I still do not have access to the quizzes. Email is laken.enlow@gmail.com

Thanks

Rennhack

Quote from: Laken H on Jun 09, 2022, 03:12
I still do not have access to the quizzes. Email is laken.enlow@gmail.com

Your account has been credited.

pdvandervort

I purchased and had access to quiz on April 13 2022, but I have lost access to my username. It says it no longer exists, can you help?

Thanks

LaDonya

I still haven't received access. My email is ladonyacrass@gmail.com.

Rennhack

Quote from: LaDonya on Jun 19, 2022, 05:46
I still haven't received access. My email is ladonyacrass@gmail.com.

According to the software, you were able to get in today and take a test.


Activity
Quiz Attempted 1
Pass 1
Fail 0
Last Attempt 2022-06-20 08:15:58

Rennhack

Quote from: pdvandervort on Jun 19, 2022, 10:01
I purchased and had access to quiz on April 13 2022, but I have lost access to my username. It says it no longer exists, can you help?

Thanks

I have no record of a payment from "pdvandervort@gmail.com" what other email may you have used?  The username is your email address.

pdvandervort

Yes I paid through paypal under pdvandervo42@gmail.com

Thanks

pdvandervort

I can provide you my paypal confirmation, I apologize for the confusion but I put in both email addresses for reset password "pdvandervo42@gmail.com" and "pdvandervort@gmail.com". It said "Email id does not exist" both times.

Rennhack

Quote from: pdvandervort on Jun 21, 2022, 04:33
I can provide you my paypal confirmation, I apologize for the confusion but I put in both email addresses for reset password "pdvandervo42@gmail.com" and "pdvandervort@gmail.com". It said "Email id does not exist" both times.

pdvandervort@gmail.com is the email address used in the software

Try using a different browser, perhaps you are having cookie issues.  Use this link to login: https://www.nukeworker.com/savsoftquiz

pdvandervort

It is strange, my password doesn't work, when I try to reset my  password it says "Email id does not exist", however when I try to make a new account with that email, "pdvandervort@gmail.com" it says it is already in use and must be unique.

Any Ideas?